As it has always been, the safety and security of our guests and staff remain our highest priority. We have been closely monitoring the updates from the World Health Organization (WHO), the Greek Ministry of Health, and the Greek Ministry of Tourism, as well as the Greek government’s guidelines regarding the protection from the covid-19.
We are in compliance with the official hygiene & safety protocols issued by the Greek Authorities.
Please take a few moments and read carefully the below measures and instructions:
Safety protocols are in place. Our hotel is certified & follows the Government’s guidelines.
We use cleaning products and hygiene protocols of the highest international standards.Guest Rooms
Use of disinfecting products and health protocols to clean rooms, with a particular focus on high-touch items. Decorative fabrics, hotel folders and similar stuff have been removed from our rooms for safety reasons. Room cleaning service will be provided upon request, as well as the change of linen and towels, according to safety protocols, in order to eliminate contact as much as possible, for your and your company’s safety. We advise our guests to inform us how often or when they wish us to arrange their room cleaned. Safety and sanitizing equipment can be found in every room.Public Spaces
We have increased the frequency of cleaning and disinfecting in the hotel’s public spaces such as the front desk, door handles, lobby and reception, public bathrooms and room keys, to name a few.
Our textiles and towels are washed over 70o and treated according to safety protocols.
Hand disinfectants can be found in all common areas.
Redesign of common areas – furniture has been moved, in line with new legislation, to help guests maintain social distance.
We are following the strictest purification and sanitizing standards for ventilation and air-conditioning systems and for purifying water and pool.
Swimming - Our personnel inform about the number of the swimmers who will be able to swim on the same time.
According to the new regulations, the check-in time is altered to 15:00 pm and the check-out to 11:00 am, so each room will be cleaned, disinfected and aired properly. Reception will operate from 8:00 until 20:00.4. Catering Services / F & B
We follow the HACCP principles, in every step of any procedure.
Our staff is properly trained and follow the safety protocols in delivery processes.
We inform and encourage all our guests to keep the appropriate social distancing rules indoors and outdoors of our premises.
Contactless check-out processes are available.
Contactless payment options are encouraged & available.
Our staff has been trained - according to their duties - in COVID 19 protection and prevention, appropriate use of Personal protective equipment, and implementation of emergency action plans.
Daily screening – staff will undergo daily temperature measurement (no record is kept for personal data protection purpose).
All hotel employees have access to the equipment needed to do their work with maximum health guarantees.
Equipment required for suppliers – all suppliers accessing the hotel must follow the required safety measures.
Our property cooperates with a Doctor (well trained and certificated also for COVID-19 cases), who is responsible for any possible case of our in house guests 24/7.8. Transfer Services
All the transfer which are arranged through our concierge department before the arrival or as an in-house guest, will take place under the health and safety regulations.
Maximum number of guests -depending on the vehicle
Appropriate cleaning procedure -of the vehicle before and after the service
For the purpose of public health protection, we keep a record of staff members and all guests staying at the Hotel including their name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), to enable contact tracing of any close contacts of COVID-19 cases, which may be subsequently identified. The hotel, also, records and updates an event log book COVID-19 (reception -- desk). All guests and staff are informed that these records are kept for the protection of public health, with regard to the processing of personal data (GDPR) and national law 4624/2019.Please note that:
It is your responsibility to report to our staff any symptoms you might have, even if they are minor.
It is your responsibility to report us if you think that you have been in contact with a possibly infected person.
The above measures are valid until further notice and may be updated following the instructions issued by the Greek government.
Enjoy a SAFE STAY!